Privacy policy

1. Introduction

Welcome to Seatuationship ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Seatuationship seating chart service, including our website at https://seatuationship.com, web application, and mobile applications (together, the "Service").

By using Seatuationship, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account or use our Service, we collect:

• Account Information: Name, email address, and password
• Payment Information: Billing information and payment details (processed securely through Stripe)
• Guest List Data: Names, tags, seating preferences, and relationship information you input for your seating charts
• Project Data: Seating charts, table layouts, and configurations you create

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

• Usage Data: IP address, browser type, device information, operating system
• Cookies and Tracking: Authentication tokens, session data, and usage analytics
• Log Data: Access times, pages viewed, and interactions with the Service

2.3 Information We Do NOT Collect

We collect only what's needed to provide the Service. We do not collect:

• Physical addresses or phone numbers
• Social Security numbers
• Financial account numbers (payment processing is handled by Stripe)
• Health or medical information
• Racial or ethnic origin, political opinions, or religious beliefs

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide the Service: Create, store, and manage your seating charts and projects
• Account Management: Authenticate your identity and manage your account
• Payment Processing: Process subscription payments and manage billing
• Customer Support: Respond to your inquiries and provide technical assistance
• Service Improvement: Analyze usage patterns to improve features and user experience
• Communication: Send service updates, security alerts, and promotional messages (with your consent)
• Legal Compliance: Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our Service:

• Firebase (Google): Cloud hosting, database storage, and authentication services
• Stripe: Payment processing and subscription management
• Cloud Infrastructure: Hosting and data storage providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or law enforcement requests
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Service of any change in ownership.

4.4 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit is encrypted using SSL/TLS protocols (HTTPS)
• Authentication: Secure password hashing and Firebase Authentication
• Access Controls: Restricted access to personal data on a need-to-know basis
• Firebase Security Rules: Database access is restricted to authenticated users for their own data only
• Regular Monitoring: Continuous monitoring for security vulnerabilities and threats
• Secure Payment Processing: Payment information is processed by PCI-DSS compliant Stripe

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with the Service
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data — see Delete your Seatuationship account
• Data Portability: Export your seating chart data
• Opt-Out: Unsubscribe from marketing emails
• Restrict Processing: Request that we limit how we use your data

To exercise these rights, please contact us at support@seatuationship.com, or follow the steps on our account deletion page.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Essential Cookies: Enable core functionality like authentication and account access
• Analytics Cookies: Understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We use Firebase (Google Cloud) infrastructure, which may store data in various locations worldwide. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@seatuationship.com.

12. GDPR Rights for EU, UK, and EEA Users

If you are located in the European Union, United Kingdom, or European Economic Area, we process your personal data under the following legal bases:

• Performance of a Contract: Account creation, seating chart storage, and core Service functionality
• Legitimate Interests: Service improvement, security monitoring, and fraud prevention
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Tax, accounting, and regulatory compliance

In addition to the rights listed in Section 7, you have the right to:

• Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of processing before withdrawal
• Lodge a Complaint: File a complaint with your local data protection supervisory authority if you believe we have not handled your data in accordance with GDPR

To exercise any of these rights, contact us at support@seatuationship.com. We will respond within one month as required by GDPR.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

15. Consent

By using Seatuationship, you consent to this Privacy Policy and agree to its terms.